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About Authorization, Registration, Personal Account of Captain Jack Casino

To use the full functionality of the Captain Jack online casino, you should sign up and sign in. From this article, you’ll get to know how to carry out Captain Jack login from your computer or mobile device and verify your identity. Also, you’ll discover the conditions of the welcome package for new users and the instructions for retrieving your password. Plus, you’ll learn about the contents of the user profile and the personal details that you need to indicate in the registration form.




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How to Sign Up

The Captain Jack casino registration takes around one minute:

  1. Open the site
  2. Press the Sign Up button in the top central part of the main page
  3. Fill in the form with your personal details
  4. Press the orange Sign Up button at the bottom of the fill-in form

The design of the sign-up page fails to match the overall aesthetics of the gambling platform. That’s because Captain Jack relies on Inclave, a secure and reliable identity management solution. Once you have signed up, you can sign in and start gambling immediately.

ATTENTION: Each individual has a right to create strictly one account per email, phone number, credit card number and the environment where their computer is placed (such as home, office or university). 

The Captain Jack casino registration bonus enables you to increase the sums of the ten consecutive deposits that you make after signing up. You deposit at least $30 — and the sum grows by 100% up to $1,000. The 5th and the 10th deposit have special rules. In total, you can get up to $11,000. To get the Captain Jack casino sign up bonus, you need to introduce promo codes in the Cashier section. You can find these codes on the Promotions page of the site.

A Step-by-Step Guide on How to Sign in from a Computer

To sign in from your computer, you should stick to the following algorithm:

  1. Open the Captain Jack site in your browser
  2. Click the Login button in its top part
  3. Insert your user data in the pop-up window in the center of the page
  4. Click Log In

Alternatively, you can press the blue Inclave button at the bottom of this form. The system will redirect you to the sign-in page and you’ll be required to insert your user data there.

ATTENTION: If you’ve lost your password, push the Forgot Password? button in the sign-in form. You’ll receive the password recovery link to your email nearly instantly and it will remain valid for 60 minutes.

A Step-by-Step Guide on How to Sign in from a Mobile Device

The instruction on carrying out the Captain Jack casino Canada login on a mobile device is identical to the desktop:

  1. Open the casino’s site in your mobile browser
  2. Press the yellow Login button in the top-right part of the page
  3. A pop-up window will open in the center of the page, where you’ll need to introduce your user data and push the turquoise Log In button — or opt for the Inclave Login

When signing in from a mobile device, you should insert the same user data as on the desktop. You should avoid creating multiple Captain Jack accounts because that would go against the platform’s rules and all the duplicates will be blocked.

The Functionality of the User Profile

Once you carry out the Captain Jack casino login, you can click on the white button with your name in the top right corner to discover a dropdown menu with the following options:

  • Personal details
  • Cash desk
  • Promotional offers
  • Comp Points
  • Messaging
  • Notifications
  • Loyalty program
  • Contact center
  • Terms and conditions
  • Log out

Close to that button, you’ll see the green Cashier one. Nearby, you’ll find a dropdown menu with your balances and an envelope icon that you can push to check the incoming messages from the administration.

What Data Do You Need to Enter in the Casino Registration Card?

In the fill-in form, you’ll be required to specify the following details:

  • First and last name
  • Full postal address
  • Gender
  • Date of birth
  • Email 
  • Phone number

You should insert that name that is written on the credit card that you’re planning to use for gambling.

How to Verify Your Identity

To be allowed to gamble for cash, you should submit to documents@captainjackcasino.com these two documents:

  • Your valid ID
  • A household bill with your address on it, issued less than 3 months ago

The approval of your verification might take up to 72 hours. You’ll need to do it only once.

The Functionality of the Cashier Section of Your User Profile

In the left column of the Cashier section, you’ll discover your account balance and your Comp Points balance as well as four tabs:

You can switch between them to conduct financial operations, redeem promo codes and review the history of your transactions.


How to delete a Captain Jack account?

You should reach out to support managers either through live chat or via help@captainjackcasino.com.

Why can’t I log in Captain Jack?

If you’ve lost your password, you can retrieve it by pushing the Forgot Password? Button in the sign-in form. Or, you might try to avoid inserting your user data in the brown pop-up window in the center of the page and push the blue Inclave button at the bottom of this form instead. The system will redirect you to a new page where you should be able to sign in.

Where can I find the list of Captain Jack restricted countries?

You can find this list on the Terms and Conditions page. Canadian residents can gamble at Captain Jack for real cash without any restrictions.

Can I carry out financial operations without verifying my identity?

The administration might allow you to deposit several times without verifying your identity. But to access the Withdraw part of the Cashier section, you’ll need to provide documents.

Can I access live chat without signing in to the casino?

No. If you don’t have an account yet but need to talk to support managers, you should submit your query to help@captainjackcasino.com.