How Captain Jack Casino loyalty program work?

What Is the Captain Jack Casino VIP Program?

Your tier in the program reveals how many Comp Points you have accumulated. The administration of this gambling platform uses these points to say “Thank you for playing!” to its customers. The more points you have, the more perks you can benefit from. The table below explains which privileges you can use on each particular tier.

-	Stowaway	Swabie	Swashbuckler	Buccaneer	Captain
Special Gifts and Rewards	-	-	-	+	+
Assistance of a Private Manager	-	+	+	+	+
Accelerated Withdrawals	-	-	+	+	+
Maximum Table Limits	x2	x4	x8	x20	x40
VIP Promotional Offers	+	+	+	+	+
Weekly Cashbacks	+	+	+	+	+
Monthly Insurance	10%	10%	15%	17%	20%
Max Cash-Out for the Monthly Insurance	x1	x2	x3	x4	x5
The Sum That You Need to Wager to Receive 1 Comp Point	$10.00	$7.50	$5.00	$5.00	$2.00

Advantages and Disadvantages of the Program

Pros	Cons
Exciting gamification	To reach the highest level, you should be ready to spend a lot of cash on gambling
Transparent rules	The maximum withdrawal limit for the monthly cashback could have been a bit higher
Reasonable requirements	-
Lucrative privileges	-
Helpful and highly professional managers	-
Accessibility from any device	-

What Are the Requirements for Participation in the Program?

To become a Captain Jack VIP member, you should do the following:

Make sure you have already come of age and live in a territory that this gambling platform can legally cater to (for instance, Canada)
Sign up for Captain Jack
Sign in
Deposit real cash and start gambling

You’ll be able to track your VIP progress in your user profile.

The Rules of the VIP Program

This is the basic information about Comp Points that you should remember:

The value of 100 Comp Points	$1
The minimum number of Comp Points that you can redeem	1,000
The maximum number of Comp Points that you can redeem per day	20,000
The sum that you need to have on your balance to redeem your Comp Points	$0 and no pending withdrawals
The maximum withdrawal limit of Comp Points	x1

You should get Comp Points by playing most games but not all of them. You would fail to get any points by playing games that you used to redeem Comp Points earlier. Plus, you won’t get any points while having active no-deposit promotions.

Apart from the weekly cashback that was mentioned in the table that described the privileges of each tier, you might get a monthly one. The rules of using it vary depending on which types of games you launch:

Slots, Keno, Bonus Bingo and Scratch Cards	x30 wagering coefficient
Table Games and Video Poker	x60 wagering coefficient
Roulette, Craps, Baccarat, Pai Gow Poker, Pontoon 21, War, Sic Bo and Shooting games	Comp Points cannot be used

To receive the monthly cashback, Captain Jack casino VIP players need to meet the following criteria:

No withdrawals waiting to be finalized
No withdrawals over the previous month
Less than $10 left on the gambling balance

If your balance exceeds $10, you’ll get a monthly cashback nevertheless. In this case, regular bonus rules will apply to the funds that you receive on your account.

These are the typical deposit and withdrawal requirements for the VIP cashback:

The minimum deposit that you need to make during a month to get the cashback next month	$50
The maximum allowed withdrawal for the monthly cashback	x1
The minimum allowed withdrawal for the monthly cashback	$100

You should receive your cashback within the first three days of the following month. This rule might fail to be valid only if the 1st of the month falls on a Monday.

To check how many Comp Points you currently have, you should do the following:

Sign in to your account
Click the brown My Balances button in the top right corner
Check the Comp Points line (it’s the last one in the dropdown menu)

To redeem your Comp Points, follow these steps:

Sign in to your account
Click the white button with your name
Avoid pressing the VIP Program button! If you do so, Captain Jack will redirect you to the page of the program but not the place where you can redeem the points.
Click the Profile Info button (it’s the first one in the dropdown menu)
Click the Loyalty tab in the horizontal menu in the center of the page
In the empty field in the center of the page, insert the number of points that you would like to redeem (you can check your current Comp Points balance right above this field)
Press the blue Redeem button

Before redeeming the points, please make sure that you meet all the requirements that were listed above in this article. The operation might fail if you have over $5 on your balance or if you have any currently active bonus coupons on your account. You can redeem the points only once per day.

Alternatively, you can check the number of Comp Points that you currently have in the Cashier section. Sign in, push the green Cashier button and the system will redirect you to a page with a white background that looks more modern than the overall vintage style of the Captain Jack site. The number of your Comp Points will be displayed at the top of the left column, below your current account balance.

Otherwise, you can go to the Profile Info as was described above and click the My Account tab. On the right side of the center of the page, you’ll see a white field with all your current balances. The Comp Points balance is the last one on the list. If you click the blue Redeem Comp Points button below it, the system will redirect you to the Loyalty tab that was described above.

This article contains exhaustive and up-to-date information about the loyalty program at Captain Jack casino. But if you want to double-check the rules on the gambling platform itself, you can click one of the two buttons:

V.I.P. that is the far-right one in the top horizontal menu on the main page
VIP Quarters that is located in the middle of the horizontal menu above the footer

In the center of the VIP page, you’ll see the brown Live Chat button. Feel free to click it if you would like to ask any questions about the loyalty program to the support team. Otherwise, you can push the blue round live chat button in the lower right corner.

FAQ

Why are Comp Points called so?

The word “Comp” is the short version of “complimentary”. By crediting them to you, the casino administration expresses their gratitude to you. They are happy and proud of the fact that you chose Captain Jack. These points help you establish a special bond with this gambling platform.

Can I transfer my Comp Points to another player?

No, players can’t transfer Comp Points to each other. These points reflect each person’s individual achievements and should be regarded as a personal reward.

If I sign in to Captain Jack from another device, will I need to start from the lowest tier of the VIP program once again?

No. Each person is allowed to register strictly one account on this gambling platform. No matter which device you use to sign in, you should always introduce the same user data. The sum on your gambling account and your VIP level will remain the same regardless of the computer or mobile gadget that you’re using.

What do I need a VIP manager for?

Your assistant will explain to you how Captain Jack casino VIP bonuses function and how to make the most of the loyalty program. They will recommend the newest and the highest-paying games to you. They will be ready to consult you and share many valuable recommendations with you.

What will happen if I try to withdraw less than the minimum limit of a VIP bonus or more than its maximum limit?

If you try to withdraw less than the minimum limit of a VIP bonus, the gambling platform will fail to confirm the transaction. You’ll need to accumulate at least the minimum limit and try to request a withdrawal once again. If you try to withdraw a sum that exceeds the maximum limit of a bonus, you’ll be able to send to your card or wallet only that sum that fits the limit — and the rest will remain with the casino.

Loyalty Program Captain Jack Casino