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The Captain Jack site was built long ago. Since then, some of its parts were updated and others weren’t. The Cashier page looks sleek and modern, while the Terms and Conditions section might seem a bit outdated and contain facts that are not fully relevant anymore. In this article, we’ll try to provide you with exhaustive information about Captain Jack casino withdrawal and deposit. And if you wish to double-check some details with the support managers, you can do it at any moment through live chat.

When you open the FAQ section, you might find the instruction that refers to players who would like to install the casino’s software on their devices. But you don’t necessarily need to do it! You can deposit and withdraw right through your browser, in the Cashier section.

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Supported currencies  USD (foreign currencies will be automatically converted with a small fee), BTC, LTC
Deposit options Credit Card, Crypto 
Withdrawal options Credit Card, Crypto 
Minimum deposit $30
Maximum deposit $100
Deposit time Almost instant
Minimum withdrawal $100
Maximum withdrawal $2,500
Withdrawal time Up to 10 business days

Captain Jack Casino Payout Options

Canadian gamblers most often use Visa, MasterCard, Neteller, PaySafeCard, ecoPayz, Interac Online and PayPal.

Here are the Captain Jack casino banking options that support withdrawals and their limits:

Credit card Crypto 
Minimum withdrawal $100 Flexible
Maximum withdrawal $2,500 per week Flexible

The Captain Jack casino withdrawal time consists of two parts. First, the administration will need up to 3 business days to approve your request. Then, the payment system will need some time to process the transaction. You should get the funds within 14 days after requesting the withdrawal.

ATTENTION: The casino might charge a fee of up to $40 for processing your financial transaction.

A Step-by-Step Guide on Withdrawals

To withdraw your winnings, please stick to this algorithm:

  1. Sign up and sign in
  2. Click the green Cashier button 
  3. In the left column, pick the Withdraw option
  4. Select the payment method
  5. Indicate the sum that you would like to withdraw
  6. Push the Withdraw button

If you request several payouts within 24 hours, they might be combined in one transaction.

ATTENTION: To check the history of your deposits and withdrawals, click the Transactions button in the left column of the Cashier section. There, you’ll be able to filter your financial operations by date.

Captain Jack Casino Deposit Methods

Here are the available deposit options and limits:

- Minimum  Maximum
Credit card $30 $100
Cryptocurrency Flexible Flexible

The platform supports two cryptocurrencies: BTC and LTC. They seem to have no limits: you can deposit as little as $1 and deposit over $100. If you use BTC, you’ll get 30% more on every transaction.

Here is the typical deposit duration time:

In most cases Immediately
Cash transfer Up to 20 minutes
BTC Up to 5 minutes
LTC Up to 15 minutes
In some exceptional cases Up to 24 hours

A Step-by-Step Guide on Depositing

To deposit, please stick to this instruction:

  1. Sign up and sign in
  2. Click the green Cashier button
  3. The system will automatically ask you to choose between three deposit sums ($30, $50 and $100) but you can insert some other sum manually
  4. Select the payment option: Credit card, BTC or LTC
  5. Click the green Deposit button

If you opt for the credit card, the site will redirect you to a page where you’ll need to insert your card’s details. If you prefer cryptocurrency, the system will show you the address of the crypto wallet that you can copy and a QR code that you can scan.

ATTENTION: Captain Jack supports only USD, BTC and LTC. If you’re planning to use CAD or any other fiat currency, it will be automatically converted into USD and you’ll need to pay a small conversion fee for each transaction.

How to Verify Your Identity

To prove that you have already come of age, use your own funds for gambling and comply with the other casino’s rules, you should verify your identity before carrying out any financial transactions. You need to submit the following papers to the administration:

  • A copy of your ID
  • A copy of your recent household bill
  • A credit card agreement form from the Captain Jack site

You can submit the copies of your bill and ID to documents@captainjackcasino.com. The administration might need up to 72 hours to review them.

ATTENTION: Your address should be printed on the household bill that was issued on your name less than 90 days ago.

To find the agreement form, you should do the following:

  1. Open the FAQ section
  2. Find the question about the documentation and open the answer to it
  3. Click the link to the form

On the page with the form, you’ll find instructions on how to make a copy of your card or cards (you may use up to 4 of them). Plus, you’ll need to insert the number and expiry date of each card (you won’t need to share all the digits from the card’s number and its CVV). You’ll be required to indicate whether you have accounts in any other casinos of the Captain Jack group.

ATTENTION: Captain Jack might allow you to conduct several deposits before you verify your identity. But the sooner you submit the documents, the better.

FAQ

How can I get a consultation about Captain Jack casino payments?

Feel free to submit a query to cashier@captainjackcasino.com or in live chat.

Can I reverse my payout after requesting it?

Yes, but only if it hasn’t been processed yet.

What if the system fails to approve a deposit?

That would be a very rare occasion, but this might happen for technical reasons. In this case, you’ll promptly get an email notification.

Why does the history of my transactions display incorrect information?

If you made several transactions with short time intervals between them, the system might combine them into one simply for convenience.

Is it safe to share the details of my Visa card with Captain Jack?

Absolutely. The platform employs SSL and the MD5 encryption technology.